Director of operations
Santo Domingo, Dominican Republic
Requisitos:
- Fully bilingual in Spanish and English, with C2 proficiency in English (both written and spoken)
- Ability to analyze operational data and develop actionable strategies based on insights
- Strong understanding of call center technology, industry standards, and client management best practices
Experiencia deseada:
- Minimum of 10 years of experience in call center operations, with at least five years in a senior management role overseeing large-scale operations
- Experience in managing high-growth environments and scaling operations effectively
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